About Zoorator
Reliable appliance service, right at your door.
At Zoorator, we make appliance servicing simple, convenient and transparent. Instead of searching for a technician and waiting without knowing when they will arrive, you can book appliance services directly from our platform and get professional assistance at your doorstep.
Whether your appliance needs a routine checkup, repair, maintenance or technical assistance, Zoorator helps connect you with the right service partner.
Our mission
To make home appliance services easier, faster and more trustworthy for everyone.
We are building a service platform where customers can request appliance services from the comfort of their homes, while service partners get opportunities to serve customers in their area.
How Zoorator works
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1
Book a service
Select the appliance and the service you need, and submit a service request through the Zoorator platform.
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2
Get connected with a partner
Once a service request is created, an available service partner can receive the job and prepare to visit your location.
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3
Track your service
Follow the service journey and view the partner's location when tracking is available, so you know when the professional is approaching.
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4
Service at your doorstep
The partner visits your home, checks the appliance, identifies the issue and provides the required service according to the booking.
Built for customers
Appliance problems interrupt your day. We focus on making the service experience straightforward, so with Zoorator you can:
- Book appliance services from home
- Request appliance checkups and maintenance
- View your service request status
- Track your assigned partner when location tracking is available
- Receive doorstep assistance
- Manage your service bookings in one place
Built for service partners
Zoorator is also designed to help appliance professionals connect with customers who need their expertise. Partners can:
- Receive service requests
- View customer and service information
- Manage assigned jobs
- Navigate to customer locations
- Update service status
- Build their service opportunities through the platform
Our goal is a simple connection between customers who need help and partners who provide it.
Why choose Zoorator?
Doorstep convenience
Get appliance assistance without having to take your appliance to a service centre.
Location tracking
When supported for a booking, you can see the partner's location and follow their arrival.
Simple booking
Request appliance services through an easy-to-use digital platform.
Customer and partner connection
We bring customers and service professionals together through one platform.
Appliance-focused services
Built around appliance checkups, maintenance, repairs and related home-service needs.
Transparent service experience
Clear information for customers and partners throughout the service process.
Our vision
We envision a future where getting an appliance serviced is as simple as ordering a service from your phone. Zoorator is working toward a trusted home-service ecosystem where technology makes service faster, communication clearer and doorstep assistance easier to access.
More than a service platform
Zoorator is about connecting people.
Customers need reliable appliance assistance. Partners need opportunities to serve. We bring them together.
From booking to doorstep service, we are building a smoother experience for everyone involved.